Kentucky State Post 4 in Elizabethtown will have one of 11 telecommunications graduates from the KSP Telecommunications Academy.
“Community carriers are critical to the Commonwealth. I have witnessed this firsthand during the recent tornadoes and winter storms that have affected our communities. There is no doubt that these new carriers will be heroes behind the helmet when our citizens need them most,” Governor Andy Beshear said in a press release.
Jordan Thronson is the graduate assigned to position 4. In all, the 11 graduates will go to six positions.
Class 19 graduates received 160 hours of instruction over four weeks. Major areas of training include legal liability, limits of carrier authority, carrier’s role in public safety, interpersonal communications, customer service, stress management, ethics and confidentiality , responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, cardiopulmonary resuscitation, first aid training, emergency medical dispatch and callers with special needs, according to a press release.
During the academy, graduates were expected to successfully handle scripted calls for service and demonstrate the ability to obtain relevant information, dispatch responders, provide emergency medical dispatch if needed, and properly document service information. the call for help. The training ended with a computer simulation system that simulates their working environment in the radio room.