Telecommunications

How to best use telecommunications technology in education – FE News

The classroom today is very different from what it was two decades ago. The adoption of new technologies has led schools, colleges, universities and other educational institutions to modernize their learning environments to meet the demands of the modern digital learner. This adoption has accelerated further during the pandemic. Since the Covid pandemic, EdTech has gone from a common benefit to an absolute necessity for schools across the country and continues to be the case even with schools returning to full attendance.

According to the Department of Education, EdTech (Educational Technology) refers to any technology that can be used to “support teaching and the effective day-to-day management of educational institutions”. This includes “hardware, such as tablets and laptops”, but can also include “digital resources, software and services”.

For EdTech to be considered a success in the education sector, it must provide staff, students, and parents with the means to communicate effectively with each other – but how do you achieve this? Having the right telecommunications strategy in place is key.

The importance of communicating

The pandemic has had a major impact across all sectors, but the education sector has been particularly hard hit. To ensure that disruptions remain at a minimum, it was important for the industry to change the way they communicate. After an almost overnight shift to home-based learning in March 2020, communications technologies enabled teachers to deliver lessons virtually. The adoption of digital platforms has enabled teachers to prepare and teach lessons, while effectively communicating with parents/guardians as they would under “normal” circumstances.

Although a long period of time has passed since the return to full in-person learning, there remains a growing demand for platforms that promote more equitable parent-teacher communication and, importantly, serve to improve the overall experience of students.

To achieve this, it is imperative that schools implement communication systems with expanded capabilities beyond traditional methods such as voice or email. These platforms should include a range of different communication options and collaboration tools that will enable effective and in-depth conversations and give students and parents the freedom to choose how they interact with teachers. Instant messaging, for example, is an effective and convenient form of communication. Meanwhile, when communicating through audio and video calls, it is also important that the technology behind them is consistent and reliable.

Educational institutions understand the importance of providing a number of interaction options and therefore they have turned to cloud-based communications, which makes the whole process more flexible in allowing every teacher and administrator to take a complete communication platform with them, wherever they are. they go.

Improve the classroom

It is imperative that students are in an environment that allows them to maximize their full potential and having the right access to tools is essential to achieve this. A recent survey by the UK Department for Education found that 84% of teachers believe student outcomes have been improved by having access to the right technology, while reducing teacher workload. More than half of schools have recognized this and made technology adoption a priority, but there remains a significant proportion of schools (22%) that do not have a clear IT strategy in place.

Educational institutions need to ensure they are adopting the best telecommunications technology to meet student needs and ensure this does not become a wider problem – but how? VoIP (Voice over Internet Protocol) has a major role to play.

Advantages of VoIP Technology

BT recently revealed that it will switch off its public switched telephone network (PSTN) lines in 2025, switching from traditional phone lines to faster and clearer Internet Protocol (IP) technologies. This has played a big role in increasing the demand for VoIP (Voice over Internet Protocol) telephony for UK schools. VoIP allows voice calls, as well as video and data, to be transmitted over the Internet, instead of over old PSTN lines. Schools can send faxes, hold conference calls, transfer calls from location to location, use voicemail, route calls, have an auto attendant and more, for a fraction of the cost.

Although not considered a major priority at first, it is important for schools to have a secure, reliable and inexpensive telephone system in place, given that schools make a number of telephone calls per day to various contacts such as parents and Providers. Teachers and staff need to be able to direct calls appropriately whether they are working remotely or in school. It is also important for staff to be able to manage call volumes: features such as call queues, call park, forwarding and forwarding are essential in this regard, as they allow staff to accept and direct calls effectively.

Achieving this is quite simple: all schools need is a high-speed broadband connection. Combine that with a commitment to cloud-based communications, and schools will be able to access communication methods like call, message, audio, video conferencing, screen sharing, and task management from anywhere. anywhere, anytime, using any device. All of this allows teachers, students, and parents to transform the way they communicate, leading to a better student experience in the long run.

The future looks bright for EdTech

EdTech is here to make the learning experience more enjoyable for students while making it easier for parents/guardians to talk with staff and reducing teacher stress. Although a single tool cannot achieve this, having the right communication strategy in place can play a vital role in achieving it. By embracing new forms of communication technologies, schools can provide an efficient and flexible experience for all stakeholders in the future.

Recommend0 recommendationsPosted in Exclusive to FE News, Education, EdTech