Govt. Andy Beshear and the Kentucky State Police (KSP) announced July 15 that six telecommunications operators, representing five stations across the Commonwealth, have graduated from the KSP Telecommunications Academy and are ready to begin responding to the call for help to citizens and law enforcement throughout the Republic.
“Congratulations to our recent graduates from the KSP Telecommunications Academy,” Governor Beshear said. “The skills and experience gained through this training make you the hero behind the helmet our citizens need and deserve. Thank you for helping to create a better and safer Kentucky.
Class 20 graduates received 160 hours of instruction over four weeks. Major areas of training include legal liability, limits of carrier authority, carrier’s role in public safety, interpersonal communications, customer service, stress management, ethics and confidentiality , responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, first aid training, emergency medical dispatch and callers with special needs.
During the academy, graduates were expected to successfully handle scripted calls for service and demonstrate the ability to obtain relevant information, dispatch responders, provide emergency medical dispatch if needed, and properly document service information. the call for help. The training ended with a computer simulation system that simulates their working environment in the radio room.
“Communicators are vital to emergency services and serve as a lifeline for the public and law enforcement,” said Jason Long, KSP Telecommunications Training Instructor. “They are the first responders in the event of an incident and provide vital information at all times.”
Class 20 graduates and their assigned positions are:
Hannah Whitney, Post 2, Madisonville
Madison Pils, Post 4, Elizabethtown
Elijah Patterson, Post 6, Dry Ridge
Pattie Taylor, Post 7, Richmond
Rebecca Rogers, Post 7, Richmond
Ashley Blair, Post 9, Pikeville
After each course, the “Charlotte Tanner Valedictorian” award is given to the graduate who achieved the highest GPA and demonstrated extraordinary effort during the KSP Telecommunications Academy. The award is named in honor of the founder of the KSP telecommunications programme, Charlotte Tanner, who served the Commonwealth for over 50 years as a telecommunications operator, radio room supervisor and instructor.
This year, the Charlotte Tanner Valedictorian Award went to Hannah Whitney and Elijah Patterson, with a cumulative grade point average of 98.3%.
To apply for a telecommunications position with KSP, click here, or contact the KSP position nearest you for more information.