Atrinet Partners with ServiceNow to Transform the Telecom Industry with End-to-End Network Automation

Hod Hasharon, Israel, July 19, 2021 /PRNewswire/ — Atrineta leading provider of open, AI-powered, cloud-native network automation software that discovers, monitors and automates networks and services for global enterprises and service providers, announced today have joined the ServiceNow Partner Program as a technology partner.

Atrinet expands its solution capabilities and market reach by joining the ServiceNow Partner Program, integrating its modular, easily customizable, cloud-native products – NetACE Auto-Discovery & Reconciliation, NetACE Network Performance Monitoring & Fault Management, and NetACE Unified Service & Resource Activation, with ServiceNow’s service-oriented CMDB, telecommunications network performance management (TNPM) and command management for telecommunications enable end-to-end network visibility, self-driving data assurance closed-loop inventory and intelligent automation. Atrinet will complete the required certifications and make the products available in the ServiceNow Store by the end of 2021.

By formally combining the operation of their technologies, Atrinet and ServiceNow can ensure and optimize the accuracy of network and service inventory data, collect, analyze and prevent performance issues and service failures, as well as establish and transparently provide resources and relationships across the network. , slice, service and subscribers, accelerating the adoption of 5G, cloud and artificial intelligence (AI) technologies.

Communications service providers are at the heart of one of the greatest opportunities in their history: the deployment of 5G. They are under pressure to exceed rising customer expectations while managing costs, with little visibility into platforms, systems, tools and fragmented data. ServiceNow, the leading digital workflow company, introduced its new telecommunications products, which connect customer service and network operations, enabling service providers to deliver better experiences to customers and network operations teams to so they can maximize their investments in network technology. “However, ServiceNow’s digital workflows do not interact directly with the network and must rely on multiple proprietary solutions, interfaces, and non-standard data models to do so. This is slowing adoption, and it is where NetACE comes in with its modular and open solutions,” said Efi Levi, co-founder and CEO of Atrinet. “Atrinet’s cloud-native and web-scale applications provide a variety of real-time network automation capabilities, enabling ServiceNow’s telecommunications service management (TSM) and service-aware CMDB to ‘seamlessly interact with the network via AI, vendor and technology independent, model-based network automation layer with open intent-based APIs,’ explains Efi.

About Atrinet

Atrinet is an independent software vendor (ISV) and services company, expert in network management, monitoring and automation solutions for the communications industry. Our comprehensive suite of lightweight, modular, cloud-native products with open APIs is based on a unique NetACE open network automation framework, which enables rapid deployment, integration, and smooth transition to emerging network technologies.

We serve global Communications Service Providers (CSPs), Managed Service Providers (MSPs), and other enterprises with complex, large-scale networks. We help them simplify and automate their operations, enable faster response and prevent problems to reduce costs, increase productivity and deliver an exceptional customer experience.

For more information about Atrinet, visit:

ServiceNow, the ServiceNow logo, Now, Now Platform and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. United States and/or other countries.

Contact information
Ohad Kamer
Atrinet, Ltd.
[email protected]


Related links